My freinds and family told me after the fact that there is a FREE turbotax version which they used and FILED for FREE both state and federal returns. I want a refund!

jennalux33 · ‎June 7, 2019

I make a lousy 16k/yr and this is a ripoff! My family makes 35k/yr and gets to use the FREE version!! I should too. I want a refund of this payment to TurboTax and switched to the FREE version IMMEDIATELY!

jennalux33 · ‎June 7, 2019

But Turbotax just RIPPED ME OFF for $259 to do what my family does for FREE!! I make 16K/yr!!!

SweetieJean · ‎June 7, 2019

If you only made $16k, why did you sign up for TT Live?

jennalux33 · ‎June 7, 2019

I've been trying to find a phone number to call!!! I thought this was a CHAT with TURBOTAX, not a $&(*(& FORUM!! Please give me their working phone number!

fanfare · ‎June 12, 2019

you seem upset.

Opus 17 · ‎June 12, 2019

See this FAQ.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>

*Answers are correct to the best of my ability at the time of posting but do not constitute legal or tax advice.*

jennalux33 · ‎June 12, 2019

Really? What gave you that idea? Because I paid $259 for something I could have gotten for FREE? You don't say!

SweetieJean · ‎June 12, 2019

Support is closed on weekends after tax season

My freinds and family told me after the fact that there is a FREE turbotax version which they used and FILED for FREE both state and federal returns. I want a refund!