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My filing is done, but it won't let me register my information.

 
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7 Replies

My filing is done, but it won't let me register my information.

Everything is finished except to register.  It doesn't do anything.  Color of box changes for a second, but nothing.  I have tried going back and going through some of the other pages with no problem, until I get to the registration page.

Anonymous
Not applicable

My filing is done, but it won't let me register my information.

Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work try using a different browser all together. 

My filing is done, but it won't let me register my information.

That same thing happened to me and I was using Chrome for my browser. I closed out and went to my Firefox browser, signed into Intuit and it registered me instantly! 

My filing is done, but it won't let me register my information.

Try closing out of your browser and use a different browser to sign back into Intuit. I couldn’t register when using Chrome, but using Firefox I was able to register.

rree
Returning Member

My filing is done, but it won't let me register my information.

Go to my info.

Update the address, but do not use the recommended option. Instead use what you entered.

My filing is done, but it won't let me register my information.

Had same issue with Chrome that others had mentioned.  Register button not working.  Tried clearing cookies but it didn't help.  Switched to Firefox and it worked fine.

My filing is done, but it won't let me register my information.

Same issue with Chrome.  Switched to Firefox and it worked fine.

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