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NBS86
New Member

My efile failed. needed an update, updated. Still fails. Still needs update, but no update.

I have been trying for a week and it still my efile fails.   Any suggestions?

My efile failed. needed an update, updated. Still fails. Still needs update, but no update.

I had a similar problem.  The import from one of your financial institutions is likely the cause.  I had to remove one of my larger financial institution imports and enter some of the information by hand in order to complete my filing.  I was unable to print my return too due to this corruption.  TurboTax should be ashamed of themselves and the lack of QA on their data imports. 

ColoGal
New Member

My efile failed. needed an update, updated. Still fails. Still needs update, but no update.

I tried the initial suggestion of reinputting my personal address which did not work.  The uninstall of the software and reinstall did the trick.  It picked right back up from where I left off.

SForrestLO
Intuit Alumni

My efile failed. needed an update, updated. Still fails. Still needs update, but no update.

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My efile failed. needed an update, updated. Still fails. Still needs update, but no update.

Hey, I've been there, too. The best thing to do is totally uninstall Turbo Tax and reinstall the software. I tried everything when it happened to me and finally, the reinstall worked. I'm no geek, but I think something went wrong with the first install.  

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