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TurboTax never knows about offsets to your federal or state refund to pay debts you owe, like back taxes child support. If there is an offset order for your refund, they can take any part or all of your refund, no matter whether the refund is for tax withheld or for a child-related credit.
The IRS will send you a letter explaining what happened to your refund.
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
IRS Treasury Offset Program Call Center at 1-800-304-3107
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301
Reduced Refund https://www.irs.gov/taxtopics/tc203
NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.
https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc
If you owe a debt and the company goes to the IRS and takes your refund to pay that debt, you do not have to consent to them doing it.
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