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My account is still showing I haven't finished my 2023 taxes even though I paid 221.00 for the assistance and it wont let me do anything to file for this years.

I've tried calling and that stupid computer cant help. I just want someone to help clear this matter up so I can file my 2024 taxes
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1 Reply
NicolleR1
Expert Alumni

My account is still showing I haven't finished my 2023 taxes even though I paid 221.00 for the assistance and it wont let me do anything to file for this years.

Can you please clarify the issue that you are having and why isn't it letting you file? Are you getting any error messages? 

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