My 2018 turbo tax program switched taxable amounts to gross amounts without my doing anything. I would like to speak to someone from Turbo tax.

[blockv]

I would like to speak to Turbo tax support.

[SweetieJean]

Please elaborate.

[blockv]

A matured life insurance annuity had both gross and taxable amounts.  I entered both amounts properly in "Step by Step."  Turbo tax changed the taxable amount to the gross amount and could have cost me substantial tax consequences.

[SweetieJean]

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time.