My 1040 was just rejected with the following message: FDI_8615Line7Box_ErrorHold . All calculations appear correct? what to do?

[AkinaLO]

Please call customer support below for assistance with your error.

What is the TurboTax phone number? - Community

[nanlar]

We did my college student son's return, it got rejected with the same error, despite TurboTax checkings before filings.

I myself checked the forms and found the error. Now we want to correct it. But TurboTax is not letting us to fix it because it does NOT let us to edit the forms.

And when we called the Customer Support Number, it is automated system and does not let us to talk to anyone. Extremely frustrating, we are very disappointed with TurboTax.

[i12bndlight]

Same issue for me. Wish TT would fix this ASAP.

[CassLO]

@i12bndlight Please try to do a manual update. See the directions listed below:

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

What is a manual update?

If the update does not fix the issue, please call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

1. Click on this link: Contact Us
2. Select your TurboTax platform.  
3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
4. Click Submit.
5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"