Morgan Stanley import issue

[dougp1122]

I am getting the following message when I try to do an import from Morgan Stanley.

"The import was unsuccessful"

"There isn't any tax related info to import right now...."

I have never had an issue with importing from Morgan Stanley in the past. I have received all the tax documents, so tax info should be ready. Any ideas?

[Mike9241]

sometimes servers are down on weekends. try on Monday. if still problems call MS. 

[KatrinaLO]

Please follow the instructions here if you are having trouble importing your 1099. 

If you are still unable to import, you can follow the instructions here to enter a large number of stock transactions in Turbo Tax. 

@dougp1122 

[dlawrence]

Clear cache and cookies, log out of your TT account then log back in. Log into your Morgan Stanley account then try to import.

[dougp1122]

Thank you for all the suggestions. For some reason when I tried just now, it worked. I had tried again earlier in the day and was getting the same issue.