Mac keychain password to access turbotax 2022

[zenmster]

FACTS

[Curt2886]

Yea! Bic1's suggestion worked. never entered any password in the first place so I had no idea what it might be

[choc21]

What was Bic1s response?  Unable to locate it at this time.   

Thx in advance

[TiffanyL]

@choc21 

For assistance with the Mac keychain password message, please see the following thread: Mac Keychain

[Acid]

ran  into the same issue after importing a 2021 turbotax return and filling in 2022 details only to run into the keychain access pop up when trying to access the file menu. It took me several hours of deleting and reinstalling the app and messing around with the keychain access to discover what people on here had already figured out.

I can't believe that this bug has been out there for 3 months with multiple Intuit employees seeing comments on here and no fix having been made in the software. 
Turbotax really has gone down the drain because it spent its money lobbying against the free efile rather than on hiring engineering talent.

[dmeester12]

I am trying to download info from an investment firm.

[EbonyA]

Have you tried the tip that mah5 provided above? does your issue persist? @dmeester12.

[waldoking2]

I called Apple Support [phone number removed] and they fixed the problem. 

[waldoking2]

I called Apple Tech Support, [phone number removed], and they fixed it.

[Mollita]

Anyone else disturbed by Turbotax asking to be Always Allowed to use the main login/keychain password?   Every other app funnels the password access request through a Mac dialog box (allowing the system to be the gatekeeper).  Ugly coding.  

[sunny_morgan]

The only that worked for me was to delete all "turbotax" and "intuit" entries in the keychain.

I also created a copy of my return before deleting the keys

1. Pressing command+shift+S to create a copy of turbotax.

2. Then exiting command+q.

3. Then saving a new turbotax file with a standard password (not a keychain pass) this time. 

Hope this helps!

Hopefully I will not be using Turbotax or Quickbooks in the future.

[joaquinoakland]

Yes.

If Intuit wants to use the Mac Keychain, that seems like a good idea.  But their design has two big problems. 

1) I don't know what giving access to the Keychain to an application means. And there is no reason I should know.  I want to know how to use Turbotax, not to know what clicking Always Allow in this situation means.

2) The way this happens is an invitation to click Allow.  I don't know why that does not work. And there is no reason I should know.  I don't want to know why clicking Allow each time would not work.

If Intuit can use my Keychain behind the scenes, that fine. I'll leave it up to Apple to take the steps so that is safe for me.  I don't want Intuit to be asking me to Always Allow something -- when there is no way for me to know what the Something is, and what the Something means.

And I don't want to hear about workarounds.  I'd want the designers to make the product work out of the box. 

I too entered a lot of data and lost it all.  I got lucky, because I did not enter all the data, but first tried to save.  Then, since the BAD Intuit design PREVENTED ME FROM SAVING, lost what I had entered.

[Drake1cmd]

I had the same problem as well.  When I called the TurboTax hot line the lady kept telling me it is a MAC problem.  I told her that I have been using MAC for 7 years with TurboTax and never experienced the issue.  As a matter of fact when I was preparing my taxes on 4/15 I was able to work around it and was able to transmit them.  I put my MAC user ID in several times and select ALLOW nothing happened.  Finally when I put my MAC userid in and selected ALLOW ALWAYs it worked.  My question now is why does turbotax need your User ID?  That is one more entity that has access to your computer to do what ever Intuit wants to do?

[whoppmeyer]

I tried this but the Keychain Access locks up.  Any suggestions

[jim193737]

how do I know if my Mac is using keychain