Login

Forum|Forum|6 years ago
June 30, 2019
2 replies
6 views

I have tried to login numerous times to no avail. I would like to file 2018 taxes, but I can't login.

TurboTax

Critter

Level 15

Not sure where you are starting ...

> did you not start a return yet and have no prior year account ? If so choose a program on this screen and follow the interview to set up a new account ... https://turbotax.intuit.com/personal-taxes/online/

> did you start a return already or have a prior year account to log into and you cannot remember it ?

Try these steps to recover your User ID or password:

Go to our account recovery page.
Enter one of the following:
- Phone number (recommended)
- Email address
- User ID
Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

(If you're looking to access a prior year return, go here.)

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