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MJ2026
New Member

Less Fees Additional Products and services Purchased

I have notice on my taxes and a few other family members taxes this year you are charging an additional $40 and not sure where is this coming from? We are using Deluxe & or self Employed. Once we get to the end it tell us how much our refund will be but on the PDF print out that amount is totally different I have never had this issue for the many years I have been filing through turbo tax. why are you hiding or charging fees that should not be there?

Summary of Terms

Expected Refund(s) $   xxxx.00

Less Processor Refund Processing Fee $138.00

Less TurboTax Fees $40.00

Less Fees for Additional Products and Services Purchased  $40.00  ( THIS IS THE ONE IM NOT UNDERSTANDING) ??

 

Then on one of my family members that's using the Deluxe Product it clearly shows where the bank info is displayed it gives the correct break down.

 

Turbo Tax online Do it yourself Deluxe is $49.00

Turbo Tax state is $39.00

Pay with your refund is $40.00 

Total amount is $128.00

 

However, once We get to the printout of the taxes & submission that amount is totaling different adding an additional $40.00. This is misleading Please explain.

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1 Reply

Less Fees Additional Products and services Purchased

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

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