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last update for 2024 Turbotax Delux software wiped out everything that I input. Update dated March 25, 2025.???

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2 Replies
CatinaT1
Employee Tax Expert

last update for 2024 Turbotax Delux software wiped out everything that I input. Update dated March 25, 2025.???

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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robtm
Level 10

last update for 2024 Turbotax Delux software wiped out everything that I input. Update dated March 25, 2025.???

Same here. Update 04/02.2025 wiped out all 2024 data previously entered. How to recover? Is there any way to undo the update and restore the old files? Doesn't TurboTax test these updates before they release them?  When start TurboTax it wants to start a new return and searches for .tax2023 file. Using Premier desktop program. Anybody else having the same problem? If so, what did you do to get back the 2024 data, if possible?

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