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Level 2
April 10, 2023
Question

Keeps asking to add email. Already entered and verified

  • April 10, 2023
  • 1 reply
  • 0 views
Can’t file because it says I need to enter email address

1 reply

Level 2
April 10, 2023

Same thing keeps happening to me. Following.

Level 2
April 11, 2023

logged in this morning and it worked. I didn't do anything different so I don't have any clue what changed

Level 14
April 11, 2023

You can try to verify the email that you already have on file by following these steps. Go to the bottom left hand corner, find "Intuit Account" and select it. Then go to "Sign-In and Security". Then you will see the option to verify your email address or to enter your email.

When you get the verification email, you need to follow the link and login again to resolve this issue.

 

Please see this TurboTax Help Article for more information.

 

@collinchunta 

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