Its not letting me e-file can someone please help me with this

Forum|Forum|4 years ago
March 11, 2022
3 replies
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TurboTax Deluxe Online

usna72

Level 2

I used a CD installed version of TurboTax Premier. When I went to e-File I kept getting "Validation Failure" indications saying I didn't have the latest updates installed. After multiple "check for available updates" and being told I was current I still got the same message. I called TurboTax support. Wound up having to download a "on line" version of TurboTax Premier and using that to open my saved return and file electronically. Apparently, I wasn't the first CD version that had come across this problem.

TaxGuy2021

Level 2

Same issue, 2021 Mac Premier version

your transmission didn't go through. Error: "FAILED_VALIDATION"

MichelleLO

Level 15

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue.

What is the TurboTax phone number?

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