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22 replies

AkinaLO
Level 15
June 4, 2019

Did you qualify? This is the list of requirements to qualify for the Refund Processing.  

Requirements 

  • You'll need to e-file your federal return; it's not available if you paper-file the federal. 

  • The Refund Processing option only appears if you have a federal tax refund, and you can only deduct your fees from your federal (not state) refund. 

  • You'll need to direct-deposit your refund into a single account, and the name on the bank account needs to match the name on the tax return. 

  • Refund Processing can only be used once to pay your fees. 

  • Fees (if any) are charged once when the IRS processes your return. If your return is rejected, you might have to enter your bank account info again, but we won't charge you a second time.


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Level 2
January 18, 2026

I qualify for all these requirements and it still won’t let me pay with my refund. My refund this year is $90 and it’s $49 for filing. I don’t understand.

Level 15
January 18, 2026

If your federal refund is only $90 and your TurboTax fees are $49, then you cannot use pay with refund.   There is an extra refund processing fee of $40 ($45 in CA) to use refund processing.   You will need to pay your TurboTax fees upfront using a credit or debit card.

 

 

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
April 8, 2022

I have a high enough federal return to pay my fees, but the system won't let me. How do I fix this? 

Level 10
April 8, 2022

Please see this Help Article for reasons why you may be unable to pay your TurboTax fees with your refund. 

 

If none of the situations in the Help Article apply to you, please let us know what TurboTax product you are using so we can further assist you.

@JacklynDarcel8822
 

Level 2
July 31, 2022

Did you ever get it figured out? I’m having that issue now

VolvoGirl
Level 15
July 31, 2022

I just saw a post saying it wasn't working and has been reported to the moderator.

Level 2
July 31, 2022

So I’m not doing anything wrong? It’s a system error?