It says I am not entitled to efile one or more formsets. What does this mean

[obaidsani]

Thats crazy. This year i found filing taxes with Turbotax very complicated. I mean why do we have to pay $40 state filing fee? I never had to pay this before.

If after paying state filing fee ur still not able to e-file then i would suggest going over your federal and state taxes again. Sometimes having multiple w2 or 1099s can cause an error which are not detected by turbotax.

But i would really like to know that why only this year i had to pay $40 NY state filing fee and never before.

Regards

[Anonymous]

Please troubleshoot with the options below. If needed, we will need to investigate your experience.  Thank you for your participation and patience. 

a. Check Availability

Please confirm all forms you are filing are available and supported to be e-filed. When will my forms be ready?(The 8915-E Form is projected to be e-fileable starting 02/24/2021)

b. Remove state and try again

If all your forms are ready and available to be e-filed and you receive this message, please follow the steps below

1. Sign out of TurboTax.
2. Sign back in.
3. E-file the return again.

You may need to remove your state and prepare your state return again to move past the error and successfully e-file.

c. Send us your tax file

Still receiving the message? We'd like to take a deeper look at your specific situation. Please attach screenshots, detailed instructions on where you are in the TurboTax Program and a token number. (This token number gives us your tax file with all your personal information removed)

TurboTax Online:  

Click Tax Tools in the menu to the left.

Click Tools, and then

Click Share my file with Agent.

A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.

Provide the token number that is generated onto this thread.

TurboTax Desktop:

Select Online menu if the customer is using Windows. Select “Help” if using a Mac.

Select Send Tax File to Agent.

A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent" 

Note: Desktop will save a file to your computer unless you uncheck the box.

Another message will appear. Provide the token number that is generated onto this thread.

[thx2rc]

i am getting this message and i am in Missouri. i have never had this trouble before with Turbo Tax and it is very annoying. i paid my  $30.00 which was for Plus and that was supposed to cover both State and Federal. I do not plan on paying more  or its false advertisiing for all of us that have experienced this.

[TerukoL]

We have received numerous reports of this experience that appear to be coming from various areas of the program. Please troubleshoot with the options below. If needed, we will need to investigate your experience.  Thank you for your participation and patience. 

a. Check AvailabilityPlease confirm all forms you are filing are available and supported to be e-filed. When will my forms be ready? (The 8915-E Form is projected to be e-fileable starting 02/24/2021)

b. Remove state and try again

If all your forms are ready and available to be e-filed and you receive this message, please follow the steps below

1. Sign out of TurboTax.

2. Sign back in.

3. E-file the return again.

You may need to remove your state and prepare your state return again to move past the error and successfully e-file.

c. Send us your tax file. Still receiving the message? We'd like to take a deeper look at your specific situation. Please attach screenshots, detailed instructions on where you are in the TurboTax Program, and a token number. (This token number gives us your tax file with all your personal information removed)TurboTax Online:  

Click Tax Tools in the menu to the left. Click Tools and then click Share my file with Agent.

A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us. Provide the token number that is generated onto this thread.TurboTax Desktop: Select Online menu if the customer is using Windows. Select “Help” if using a Mac. Select Send Tax File to Agent. A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent" 

Note: Desktop will save a file to your computer unless you uncheck the box.

Another message will appear. Provide the token number that is generated onto this thread.

[obaidsani]

Just a suggestion , when u click on REVIEW, you should see 3 steps before you can e-file. The first step is for state filing fee. Have a look if it’s asking you to pay state tax filing fee. 

REVIEW section comes as soon as you finish state tax. 

hope it helps 

[Mstaurus84]

What I did is because it kept rejecting and when I did delete it wasn’t allowing me so I went and did the IRS free to file program by turbo and it was free and didn’t charge me anything 

[Nicholasfontenot]

The TurboTax guy told me today that it will be available on the 24th

[twrex]

Token: 749225

[rickyg1]

Just finished submitting my return. I was getting the same message but I had already paid $40 for the TurboTax deluxe plan with PayPal. I thought  this covered all processing fees but it does not!...DONT USE PAYPAL!....instead, if possible for you, just choose the option to have any fees deducted directly from you return instead. After that my return went through (also had to go back and correct some things but don't know if that would have had any effect). Ended up paying for the deluxe plan twice because of this. I always chose the option to deduct from my return in previous years but this time I chose PayPal and got this error message.

[Cass0317]

We have received numerous reports of this experience that appear to be coming from various areas of the program. Please troubleshoot with the options below. If needed, we will need to investigate your experience.  Thank you for your participation and patience. a. Check Availability
 Please confirm all forms you are filing are available and supported to be e-filed. When will my forms be ready?(The 8915-E Form is projected to be e-fileable starting 02/24/2021)b. Remove state and try again
 If all your forms are ready and available to be e-filed and you receive this message, please follow the steps below

1. Sign out of TurboTax.
2. Sign back in.
3. E-file the return again.

You may need to remove your state and prepare your state return again to move past the error and successfully e-file.c. Send us your tax file
Still receiving the message? We'd like to take a deeper look at your specific situation. Please attach screenshots, detailed instructions on where you are in the TurboTax Program and a token number. (This token number gives us your tax file with all your personal information removed)TurboTax Online:  
Click Tax Tools in the menu to the left.
Click Tools, and then
Click Share my file with Agent.
A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.
Provide the token number that is generated onto this thread. TurboTax Desktop:
Select Online menu if the customer is using Windows. Select “Help” if using a Mac.
Select Send Tax File to Agent.
A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent" Note: Desktop will save a file to your computer unless you uncheck the box.
Another message will appear. Provide the token number that is generated onto this thread.

We have received numerous reports of this experience that appear to be coming from various areas of the program.Please troubleshoot with the options below. If needed, we will need to investigate your experience.  Thank you for your participation and patience. a. Check Availability
 Please confirm all forms you are filing are available and supported to be e-filed. When will my forms be ready?(The 8915-E Form is projected to be e-fileable starting 02/24/2021)b. Remove state and try again
 If all your forms are ready and available to be e-filed and you receive this message, please follow the steps below

1. Sign out of TurboTax.
2. Sign back in.
3. E-file the return again.

You may need to remove your state and prepare your state return again to move past the error and successfully e-file.c. Send us your tax file
Still receiving the message? We'd like to take a deeper look at your specific situation. Please attach screenshots, detailed instructions on where you are in the TurboTax Program and a token number. (This token number gives us your tax file with all your personal information removed)TurboTax Online:  
Click Tax Tools in the menu to the left.
Click Tools, and then
Click Share my file with Agent.
A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.
Provide the token number that is generated onto this thread.TurboTax Desktop:
Select Online menu if the customer is using Windows. Select “Help” if using a Mac.
Select Send Tax File to Agent.
A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent" Note: Desktop will save a file to your computer unless you uncheck the box.
Another message will appear. Provide the token number that is generated onto this thread.

[Jhenny]

I’m filing for MD helppp

[MichelleLO]

Are you receiving the formset error? If so, please follow the steps posted above by Cass0317. 

@Jhenny

[aheadings1]

Token number 756894

[kduncan41]

Thanks for the information.  Once I deleted my state return then my federal went through without any problem.

[bmendezken90]

I spent a total of 5 hours with different tax experts until today February 24 that I ended up talking with a lady who got it right and sent me the link for this FAQ.

I had to file two states and a 1099nec form. I ended paying $90 for the self employed version and then $80 for the two states. I won't use TaxTurbo again. I should have done the states in other platform but the issue is that you always have to pay in any website for the 1099 forms.