It’s saying my ein numbers are wrong but they are correct, what do I do?

[JO129]

None of that will work. It's the program

[Beckynjosh2019]

I have been having the same issue the past couple days. Everything matches my W2. I have typed the EIN in leaving out the dashes, refiled and rejected again. I tried retyping WITH the dashes, refiled, and again rejected. Definitely thinking something is wrong within the TT system. The dashes did not show on either return when I downloaded each time. If you find a workaround, please share. Good luck!

[JO129]

Never found or received a solution last year from TT.  After hours and hours of frustration, phone calls, to TT and the casinos confirimg the EIN numbers, Gave in and bought H&R block software and that worked just fine. The main issue was definitely an error in the code or something with TT and the W2G sections because the more you typed in the slower the program got. TT didn't care to figure it out and they lost a long-time customer which they apparently don't care about either since problem is still ongoing.

[hcberk]

What happened to me was that the EIN number was off by one digit.  There was a "9" where it should be a "0".  I had looked at it several times until I realized it.  The problem with Turbotax is that the error message does not specify which EIN number is wrong if you have several in your 1040 return.

[e035153]

I am having the same problem. I have re-entered the correct ID number and all three times the return has been rejected by the IRS for having the wrong number. When I get the message from TurboTax, the number that they show as submitted is different than the number I keep entering. 

[KatrinaLO]

Please log completely out of TurboTax, then try clearing out your browser's cache stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the TurboTax FAQ's on how to clear your cache here. To learn how to delete your cookies, please see the TurboTax FAQ here. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox or Microsoft Edge.

Once you have changed browsers and cleared cache and cookies, then double check the name and the number you entered. Please see this TurboTax FAQ here for more information on changing your EIN.

@e035153 

[Agentfless]

I am having similar issue with my own EIN number and I have double checked and verified it even with last year's with household employee.. i looked at my IRS transcript from last year and it list my name control . I did it all correct I think IRS maybe has issue i even tried to create a new EIN and the online site won't let me tells me to call . Im going to call IRS Number Monday. I'll give update when I hear from them. I've used same ein for same purpose last year with no problem . I've tried multiple combinations. Idk . I'm looking rn to see if there is a place to verify or see what is listed on their e-file. Database where is it .

[Beckynjosh2019]

I gave up trying to submit it electronically thru TT. I printed off the return that TT completed and mailed it into the IRS after making the corrections to the EIN in pen. All worked out in the end, just took longer. Good luck