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cyork09
New Member

It is saying i need to go back to put in my SSN on my W2, but its already there. i have double checked a few times and not understanding why its saying its incomplete

 
1 Reply
TeresaM
Expert Alumni

It is saying i need to go back to put in my SSN on my W2, but its already there. i have double checked a few times and not understanding why its saying its incomplete

Other taxpayers have seen this message

If the error refers to a W-2 or 1099 and you imported that form into Turbo Tax, perhaps some of the data was damaged in the transfer and is not working properly, even if it looks correct on the page.  Deleting the W-2 and manually entering it should solve the problem.  If you manually entered the W-2 or 1099, the social security number is coming from enter the Personal Info tab and can be edited there.

If you imported your W-2 or 1099 from a source outside Turbo Tax

Please click on the Federal Taxes tab

Click on Wages and Income (Or Income and Expenses in Self-Employed)

If you do not see a prompt for your W-2 or 1099,

Scroll down to Wages and Salaries for the W-2

 Or Self Employment or Other Common Income for 1099s

Click on Show More and Revisit

Next to your W-2 or 1099, click on the icon of the trash can to delete

Then, on the same page, Click on Add another

And enter the information manually.

Select Done and Continue to save the information and

Review again to see if the error clears.

 

If you entered your W-2 or 1099 manually

Please click on the Personal Info tab

Click Edit next to your name

Clear and reenter the social security number and

And click on Done and Continue to save the information.

Review again to see if the error clears.


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