Anyone else receive this error, " Hmm...it looks like we have hit a slight snag. Please try again or check back later"?

[skamcdkj]

When using my credit card to pay state tax transmission charge. After repeatedly checking back and about two dozen retries, Turbotax returns same error.

[atwinfather]

it is constantly a problem.  do I have to wait until 2:00 am

[lbMA]

Same problem here. Am calling them now.

[carina-grunberg]

Same here! I've been trying to get through since last night. How can they charge so much money for their service and then not deliver?

[rljensen]

same problem. they owe us all refunds if we have to mail these out at 11 pm...

[n_maher]

FYI - the solution is to choose the option to process the credit card payment as a guest.  Do not try to log into your existing Intuit account to process the payment. I actually got a helpful call-back from TT's customer support last night which allowed me to process/file my returns.

[bclubb99]

i choose "continue as guest" for payment and it went through

[ronhascall]

It appears that TT's servers are overwhelmed. I kept hitting retry and eventually got through, but it took 1 1/2 houes because the same 'snag' continually popped up at each step of the process.

[jdtangney]

What the odds of there being heavy load on TurboTax servers during tax season.

[Sage36]

I'm having the same problem, and I have hit retry many times to no avail.

[sarutter]

Same here - for TWO DAYS!

[bibleblackbelt]

If it is overloaded servers then shame on TT for taking all that money and giving poor service!

[atwinfather]

It had to do with some pop up blockers and something else. I called tech support and they walked me through it and stayed on the line until it sent.  They were pretty helpful.

[bibleblackbelt]

thanks

[schmaltzmodern]

Anyone have specifics on how to solve?