Thank you to the person who suggested signing out as guest. I didn't have that option but I did have the optionto create a new account (used CD this year after ...

Thank you to the person who suggested signing out as guest. I didn't have that option but I did have the optionto create a new account (used CD this year after ...

Same here! I've been trying to get through since last night. How can they charge so much money for their service and then not deliver?