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Which version did you buy? You need the Home & Business program. Are you on Windows or Mac? Mac Home & Business only has access to the online Quick Employer Forms.
In the Window's Home & Business or Business Desktop program to Prepare W2s or 1099s, go to Start a New Return or File-New Return.
Then on the next screen it asks What would you like to do?
Check the circle that says Prepare W-2s and 1099s for my employees or contractors. Then that will expand and give you a choice to prepare them online or on your computer.
If you select to do them online using the Quick Employer Forms the forms are efiled to the IRS. You then print the copies to give out to your people and print copies for yourself. See this for more info…..
https://ttlc.intuit.com/community/forms/help/what-is-quick-employer-forms/00/25916
If you select to do them on your computer you are responsible to mail the forms to the IRS.
This is an old screen shot but still should be the same. For Windows Home & Business. Did you get the program installed and activated? You are posting from the online version not the Desktop program. You don't log in online to use the Desktop program.
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