Isn't this false advertisement? It claims to be free tax filing, but charge at the very end. A waste of time?

[imtheproduct]

The advertising states free tax filing. Which should follow, "If eligible".

[DoninGA]

You either started with or upgraded to the Deluxe online edition from the Free online edition for a federal tax return - $60

State tax return when using the Deluxe edition or higher - $50

Option to pay the TurbTax account fees with the federal tax refund - service charge $40

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

OR -

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

OR -

Use the TurboTax Free File program if you are eligible - https://freefile.intuit.com/
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

• A maximum 2019 adjusted gross income (AGI) of $36,000; or
• You qualify for the Earned Income Tax Credit (EITC); or
• You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/questions/1900583-what-is-the-turbotax-free-file-program

See this TurboTax support FAQ for the difference between the Free File Progam and the Free edition - https://ttlc.intuit.com/questions/2572617-what-s-the-difference-between-free-file-program-and-free-e...

And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

[fanfare]

No company is going to spend millions of dollars advertising some product free for everybody.
That should be clear.

[Dafeiji716]

Turbotax and other online tax filers are permitted to organize tax returns through an agreement with the IRS that they would provide the service for free to most tax payers (that is, those with simple tax returns.)

To do this, you must Google search TurboTax Freedom Edition. Once you go to this website, they will ask you several times if you want to do this or that, and all the buttons for this and that redirect you back to their main site without you knowing. So you have to be careful on your click throughs.

Turbotax is a scam, but if you know what you're doing, you do get the filing for free.

[Max32]

SHAME SHA M E ON TURBOTAX AND WHOEVER IS LETTING ADERTISE 100% COMPLETE FALSE ADVERTISEMENT. THEY WANTED TO CHARGE ME $200  FOR THEIR FALSE SO CALLED FREE FAST AND ACCURATE WHICH IT GOT REHECTED BY THE IRS BECAUSE I LIST MY IP PIN ISSUED BY THE IRS. SO TO FIX THEY WANT $300 WHICH IS HALF OF MY REFUND. THEY CAN DIX IT BECAUSE IRS AND ONLY ME HAVEVTHE IP PIN. I AM NOT FILINF WITH TURBOTAX TO GET CHARGED MORE. PEOPLE, HARD WORKING PEOPLE OF AMERICA AND THE WHILE WORD. TURBOTAX IS LIAR. WHAT IS REAL FREE AND TRUE IS THE IRS FREE FILING. TRUST NE AND CHECK IT YOURSELF. IRS FREETAX 2023 IS CHARGING ME ABSOLUTELY NOTHING. $0 NADA TO FILE MY 2023 FEDERAL AND STATE TAXES. WHAT A SHAME TURBOTAX. REALLY REALLY DISAPPOINTING.