Is TurboTax filling orders for 2025 Tax Software to those who ordered thru Amazon?

[VolvoGirl]

When did you buy it?  The 2025 program came out on Nov 4, 2025.  You should have a confirmation email from Amazon with the License Code.  Then you can download the program here,  How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...

Where to find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

[VolvoGirl]

Amazon how to download and install your software order
https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E

To get the License Code from Amazon, One user said......
I was just having this same issue, but I just figured it out. So I thought I'd share in case you are still looking for an answer. Go to Your Account; then Digital Games and Software (under Digital Content and Devices section at the bottom middle); your TurboTax purchase should show there under Downloads and Codes; the license code will be the 16 digit code next to "Activation Key". Hope this helps!

If you have the 16 digit License Code you can download TurboTax from here,
How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...

[paulmantegnacpa]

ordered turbotax on 11 December. Have received nothing other than Amazon indication i have order the product. they have emailed turbotax at least 3 times, receiving no replies. Can't call turbotax, as they have no one that works for them, except the ai tool to weed out calls.

There are no links, confirmations, product codes, etc.

[paulmantegnacpa]

Digital Games and Software (under Digital Content and Devices section at the bottom middle) does not appear in my Amazon account.

Beginning to think I'm going to have to waste money & buy TurboTax from them. Guess it's a new scam they're running

[VolvoGirl]

Who on Amazon did you buy it from?   Amazon is listed as an authorized seller but only if it's sold and shipped by Amazon, see

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/obtain-authentic-t...

[paulmantegnacpa]

Tried cancelling again with Amazon. Almost impossible to do so. Their AI takes over 5 minutes to get to a human being.

finally purchased thru TurboTax, even though it's costing me $25 more. But, at least I have it. Not sure I'll buy anything thru Amazon again.  On a scale of 1 to 10, their customer service is probably a Negative 10.