The refund advance loan program ended in early February. And stimulus checks could not go to the temporary account you would have had for a tax refund if you were having TurboTax fees deducted from your federal refund. The money would have been sent back to the IRS and then the IRS would have mailed a check to the address on your tax return.
What does it show on the IRS site? Was your e-file accepted?
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Many refunds are taking longer during the pandemic.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:
https://www.irs.gov/refunds
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...
To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)
The IRS can look at your 2018 or 2019 return to issue a stimulus check. If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.
TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:
You can call the IRS hotline at 1-800-919-9835 to get updates on your stimulus payment.
https://www.irs.gov/coronavirus/economic-impact-payment-information-center#nonfilertool
https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions
https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
