Is there a way to remove TurboTax Deluxe without starting over?

[hey1061ca]

Please remove Expert advice charge because the advice was not available for more than 12 hours.

[offroad_crazy201]

Please remove turbo tax deluxe from my return so that I can finalize on the free turbo tax for some reason I have a return filed in the turbo tax deluxe that I don't need

[CassandraLO]

At this time the program does not have a way to downgrade to a lower TurboTax edition without clearing and starting over. You can remove Deluxe by clearing your return and starting over, as long as you haven't already registered or paid. 

"TurboTaxMErinHuf TurboTax Tax Support Agent"

[jkillberg]

Absolutely ridiculous that I have to start over just to downgrade.

[merrilljoe]

this is an act of malicious behavior that defines white collar crime how pathetic to hold American people hostage. .  

[merrilljoe]

this is pathetic this was an issue identified over a year ago

[rparsons779]

[removed] this company

[jlota07]

very unethical to not have the option to downgrade

[xarroyo1]

Are we able to downgrade now because this is not right, 

i will go to another tax website to get my tax return and not recommend this to anyone because of this sneaky feature, 

i didnt mean to click the button and now its asking me to pay $80 dollars before checking out.... 

[igradutein08]

I did my taxes the first time and was forced to pay the 80$. I tried my hand with credit karma. Turbo tax still gave me a better refund so I came back, cleared my tax info and at the beginning added the deluxe addition because I didnt qualify for the free edition. Now I only have to pay just the $40. Ive always used the free edition without issues. I dont know what made a difference this year. 

[AshleyLO]

@xarroyo1 you can downgrade to a different product by using the Clear and Start Over tool. Here's how: https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

[anointedhands35]

I did'nt ask for anything but the basic or free program. Please remove anything else from my taxes. Can't afford it

[VictoriaD75]

To downgrade the version of the software you are using, you must clear and start over. This will reset the software to your original version. Be sure that the forms you need to complete your return are available in the software version you are using.

• From the menu on the left, click Tax Tools
• Choose Clear & Start Over
• Confirm
• You may restart your return. Be sure you are using the version of the software that you want before you begin

TurboTax Forms Available by Product

[megadance2]

No. You have to erase and start over. Even though I did this and went through the whole thing again, in the end, it told me I had to get deluxe anyways in order to even file. I was pretty upset. I just went to fileyourtaxes.com and it let me file without paying a single thing. My return was the exact same as TurboTax told me it would be. Filed with TurboTax for the last 4 years, so I'm pretty disappointed with their current service.