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vondmt
New Member

Is there a 24 hour TurboTax customer service phone number I can call

I keep getting rejected email and i have been back in there at least 6 times to so call fix it. Still getting the reject. I am so frustrated and tired of this please help

Is there a 24 hour TurboTax customer service phone number I can call


@vondmt wrote:

I keep getting rejected email and i have been back in there at least 6 times to so call fix it. Still getting the reject. I am so frustrated and tired of this please help


Try entering a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again.

Is there a 24 hour TurboTax customer service phone number I can call

I am having problem s with y 2020 intuit turbo tax home and business personal and self employed software. I am having no luck getting through to talk to a live voice. Please help. My name is mike waller and my phone number is [phone number removed]

Is there a 24 hour TurboTax customer service phone number I can call

@wallerwaller203   What is your problem?  The Home & Business version is the Desktop program.  The Self Employed version is the Online version.  Are you trying to transfer 2020 from one into the other?  

Is there a 24 hour TurboTax customer service phone number I can call

I completed the Federal and state tax returns but did not e-file.  I thought you did that.  Now its past the tax due date am I penalized?

Is there a 24 hour TurboTax customer service phone number I can call

You can efile until Oct 17, 2022.  If you have a refund there is no penalty.  Just keep going through the File tab and hit the big button to Transmit Returns.  Didn't you go that far?

 

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  And check your spam folder for them.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

 

Log in and Click on Add a State to let you back into your return. 

 

 

Is there a 24 hour TurboTax customer service phone number I can call

i still have not received my refund check and i sent them all information they asked for and I cannot get thru to the IRS I need to speak to a person that can help me get to IRS rep or Turbo tax rep for my refund 

Is there a 24 hour TurboTax customer service phone number I can call

yes it was received and accepted

Is there a 24 hour TurboTax customer service phone number I can call

@brendapope1 - the IRS is woefully backlogged...... best suggestions are a) have patience and b) check one a week on the Where's My Refund Tool at the IRS website..... this is all in the hands of the IRS; there is nothing Turbo Tax can do.....

 

from the IRS website: 

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to December 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

Is there a 24 hour TurboTax customer service phone number I can call

I did my 3021 taxes s we itch another company. I received a lesser refund because they made mistakes. Can I redo (amend) my 2021 taxes with TurboTax? 

Is there a 24 hour TurboTax customer service phone number I can call

Ideally you should go back to who did it and they should amend it for free if it was their error.  To amend a return you did somewhere else or you don't have the original.tax file,  you would first have to fill out Turbo Tax like you are doing the original return and pay for it.  You have to recreate the actual wrong original return.  Then when it matches each line that you really filed you have to tell Turbo Tax you will mail it so it thinks it was filed.  Then you can amend it.

 

For the current year you can use the online version by first recreating the original return exactly as filed.  Then pay the fees and say to mail it and print it out so it think you filed it.  Then when it matches every line you can amend.  How to amend an Online return

How to amend (change or correct) a return you've already filed

 

Or you can buy the Desktop CD/Download program here, https://turbotax.intuit.com/personal-taxes/cd-download/

 

You will have to print and mail the amended return.  You can only efile it from the same account the original was Accepted.

Is there a 24 hour TurboTax customer service phone number I can call

What mistakes?  I should have asked.....do you think your 1040 tax return refund was too small OR did the IRS reduce your refund and send you less than your return?  You might not need to amend.  The IRS has been adjusting a lot of returns this year.

Is there a 24 hour TurboTax customer service phone number I can call

I need a copy of my 2021 SC State return but you guys have stamped all across every page with huge letters, " DO NOT FILE, FORM NOT FINAL".  I need a clean copy that doesn't have this on there. My state was filed and it was accepted and finalized. As a matter of fact I received the refund 3-4 months ago.

Thanks

Is there a 24 hour TurboTax customer service phone number I can call


@jcindyirmo wrote:

I need a copy of my 2021 SC State return but you guys have stamped all across every page with huge letters, " DO NOT FILE, FORM NOT FINAL".  I need a clean copy that doesn't have this on there. My state was filed and it was accepted and finalized. As a matter of fact I received the refund 3-4 months ago.

Thanks


Use Print Center and the option for all worksheets.  There should not be a watermark on the state return when obtained from Print Center.

 

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2021 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

jhusted1
New Member

Is there a 24 hour TurboTax customer service phone number I can call

I have been using turbo tax for over ten years. I want to sale one of my rental houses in Oregon and I need to find out how much capital gains I have to pay. no cpa will talk to me be cause of turbo tax

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