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New Member

Is the website down

3 Replies
Level 15

Is the website down

No the website is not down.

TurboTax website -


To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account -

New Member

Is the website down

It says this 




Level 15

Is the website down

Please see the following link for steps to troubleshoot blank screens.


If that doesn't work, you may have to clear your cache and cookies. Please see the following instructions on how to clear your cache.


See here for instructions on clearing your cookies.


You may also try using another browser.


If none of these resolve the issue, please contact Customer Support for further assistance.



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