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sasos
New Member

Is the website down

 
3 Replies
DoninGA
Level 15

Is the website down

No the website is not down.

TurboTax website - https://turbotax.intuit.com/

 

To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

sasos
New Member

Is the website down

It says this 

 

9E0A8F64-B2FB-4C34-B761-E71C77F1C284.png

 

Critter-3
Level 15

Is the website down

Please see the following link for steps to troubleshoot blank screens.

https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-blank-screens-missing-buttons-or...

 

If that doesn't work, you may have to clear your cache and cookies. Please see the following instructions on how to clear your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

See here for instructions on clearing your cookies.

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

 

You may also try using another browser.

 

If none of these resolve the issue, please contact Customer Support for further assistance.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

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