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Is the continue to refile button always broken? When I go to hit it it loads then brings me right back to the same page.

I'll continue to hit the refile button after I sign everything but it still won't successfully put it through
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3 Replies
CatinaT1
Expert Alumni

Is the continue to refile button always broken? When I go to hit it it loads then brings me right back to the same page.

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  Also, make sure you have ran all updates. You can also try a different browser.

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Is the continue to refile button always broken? When I go to hit it it loads then brings me right back to the same page.

I’m having the same issue. Clearing the cache, history, etc. does not work. Nor does reopening TurboTax. I’ve tried through the app, and three separate browsers. No dice. Any help would be appreciated.

CatinaT1
Expert Alumni

Is the continue to refile button always broken? When I go to hit it it loads then brings me right back to the same page.

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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