Is my account in arrears?
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New Member

Is my account in arrears?

my account?
3 Replies
Level 15

Is my account in arrears?

What account are you referring to?


For federal taxes go to this IRS website for your tax account -

New Member

Is my account in arrears?

I received this AM an authentic-looking message from Turbo Tax requesting a verification of the credit card used to purchase my software. The message included the final four numbers of the credit card account. The question I have is this real or fake? Thank you.

Level 15

Is my account in arrears?

How do I update a declined credit card for a TurboTax Advantage order?

Before you begin, have your "declined payment" email handy.

  1. Start by looking up your order at our Check Your Order Status page.
  2. Enter the info requested on the declined payment email, then select Update.
  3. Enter your TurboTax Advantage login info if requested.
  4. Now update your billing info. Your order should now be complete.

If you need to confirm or update the credit card information on file with your subscription:

  1. Sign in to your TurboTax Advantage account.
  2. Once you've signed in, select Billing and shipping info on the left side, then the TurboTax Advantage info radio button.
  3. Select Edit to confirm or update your payment, billing, or shipping address.

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