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Is anyone else having trouble with the automatic Wealthfront import? I'm entering valid credentials (username/email & password)....but receive an error upon each attempt.

 
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6 Replies

Is anyone else having trouble with the automatic Wealthfront import? I'm entering valid credentials (username/email & password)....but receive an error upon each attempt.

I too am having problems for over a week now.  Wealthfront merely tells me HOW to create the APP specific pw, or to do a trouble shoot I've already tried.  They tell me to contact Turbotax.

 

1) I think the 32 character pw is not being accepted by Turbotax

2) either Turbotax needs to let me view the LONG pw I key in so I can verify, or they need to let me cut and paste.  

3)I regenerated the pw just to make sure it wasn't the pw, and nothing.  Says my id or pw is wrong.  It is not.

Is anyone else having trouble with the automatic Wealthfront import? I'm entering valid credentials (username/email & password)....but receive an error upon each attempt.

OH - I also went to a different network, and used a different browser.  Nothing.... does not work.

Is anyone else having trouble with the automatic Wealthfront import? I'm entering valid credentials (username/email & password)....but receive an error upon each attempt.

Are you sure the import function is operational yet ?   Most brokers will not make it available until later in the month.  Available for viewing and available for importing usually don't happen at the same time ...  https://support.wealthfront.com/hc/en-us/articles/217439946-What-can-I-expect-for-the-upcoming-tax-s...

Is anyone else having trouble with the automatic Wealthfront import? I'm entering valid credentials (username/email & password)....but receive an error upon each attempt.

Having the same issue here, no matter which browser I use or how many times I clear my cookies/cache

Is anyone else having trouble with the automatic Wealthfront import? I'm entering valid credentials (username/email & password)....but receive an error upon each attempt.

Same issue, been trying for a week

MichelleLO
Intuit Alumni

Is anyone else having trouble with the automatic Wealthfront import? I'm entering valid credentials (username/email & password)....but receive an error upon each attempt.

Please reach out to TurboTax Customer Support for assistance with this issue. Please see What is the TurboTax phone number to get you to the right person. 

 

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