irs rejection

[richhwe]

is there a problem with turbo tax transferring the AGI from the year before for e filing in 2019 I've been rejected twice, it keeps asking me for my wife's AGI and we always filed joint.  I had to print the forms out and mail them after I payed 19.99 to e file my state form. my wife passed away 06/24 and she hasn't worked in years so why was it asking for her AGI. I've used turbo tax for years and never had a problem before. will I be reimbursed for my 19.99 for the state that also got rejected 

[VolvoGirl]

If you filed a Joint return for 2018 then you use the same AGI for each of you.  Didn't you enter the same amount for her?

And it's too early to file or mail the state returns.  Not all the forms are ready yet.

Contact Customer Service
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https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[richhwe]

I re-entered the joint AGI the 2 times I got rejected but it keeps asking for her AGI, not sure if its because she passed away or what. on the state issue, it stated that if the federal is rejected the state automatically gets rejected