IP Pin is correct still rejected

[carminebarone1]

I update the IP Pin for myself and spouse on my return and it rejected it several times. What could be causing the problem

[DoninGA]

Did you get the current IP PIN from the IRS - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

[mesquitebean]

Please post the exact error code and error message.

[carminebarone1]

from the email

IND-996 - The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number.

[baldietax]

are you confusing the 5 digit e-file pin (anything you want) with the 6-digit IRS ID Pin (generated by the IRS, changes every year).  The 6 digit one is the one causing your return to reject, it needs to be input under Other Tax Situations, and you need to get your latest one for calendar year 2025 from your account/profile on the IRS website.

[carminebarone1]

Not confusing it, I know the difference. Does every single family member need one. I have one, my wife has one. Does my daughter need to have one. Never did this before.

[mesquitebean]

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@carminebarone1 wrote:

Not confusing it, I know the difference. Does every single family member need one. I have one, my wife has one. Does my daughter need to have one. Never did this before.

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The IND-996 Error says the dependent's IP PIN (or qualifying person) is incorrect.   That error does not refer to primary filer or spouse IP PIN. 

[carminebarone1]

so I need to get a pin for my daughter???

[mesquitebean]

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@carminebarone1 wrote:

so I need to get a pin for my daughter???

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When you efiled, you entered an IP PIN for you and one for your spouse.  Did you also try to enter an IP PIN for your daughter, or did you leave the IP PIN blank for her?   In other words, did you enter an incorrect IP PIN for daughter when one wasn't needed, or did you leave it blank but the IRS is expecting one?

In any case, the error 996 message says that whatever your choice for your daughter's IP PIN was invalid. 

[carminebarone1]

left it blank for her, never received letter from IRS regarding this either.I have one, my wife has one, my daughter is blank.

[mesquitebean]

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@carminebarone1 wrote:

left it blank for her, never received letter from IRS regarding this either.I have one, my wife has one, my daughter is blank.

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I don't know why the IRS is expecting an IP PIN for your dependent.   I only know that Error IND-996 message that you posted says that your dependent's (or qualifying person) IP PIN was not valid.   If the entry was blank, then it must be expecting one.

[carminebarone1]

my daughter created the pin and it went thru! thanks for your help

[mesquitebean]

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@carminebarone1 wrote:

my daughter created the pin and it went thru! thanks for your help

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Great news!  You're welcome.  Good luck.