install error sorry system doesn't meet minium requirements

[Jay9376]

Same issue. Meets system requirements (2GB Memory). Cannot install and causing major issues. Have referenced and troubleshot FAQ and support articles posted. No known solution.

[AkinaLO]

Please contact TurboTax support for further assistance with this issue.

What is the TurboTax phone number?

[Bang4dabuck]

Says my notebook doesn’t meet minimum requirements 

Memory (2048MB)

Notebook has 2GB of RAM with 1.86 usable

I used this same notebook last year although it was the Premiere version, no problem. This year Deluxe

Bought thru Amazon, should I just contest the charge since I never activated ?

Any rec’s for my situation Block or TaxAct ? I want something that pulls info from brokers 

[NashayLO]

@Bang4dabuck Please take note of these Windows Requirements:

Processor: Pentium 4 or Athlon or later

Hard Drive Space

• 2020: 1 GB for TurboTax (plus up to 4.5 GB for Microsoft .NET 4.5.2 if not already installed)

Please don't overlook the processor requirement and the 4.5 GB for the Microsoft .NET. These 2 reasons are, most likely, why your computer is not compatible. 

To request a refund, You can use this link, How do I request a refund for my TurboTax product?

You can also use the TurboTax Online product, to pull in your brokerage information. 

[Bang4dabuck]

Pretty sure that for those that are having problems with 2 GB RAM that is exactly the problem. They should not state 2 GB of RAM or more but simply more than 2GB, 2.048 to be exact. I was told to use the online version available on Intuit website. Missed it by that much ... and it SUCKS and a big waste of time

[Bang4dabuck]

I have an i3 which is suppose to be better than Pentium 4.

I also have 44GB of free space. It’s pointing at MEMORY when it kicks it back. Probably spent more time dicking around with trying to install than I will doing my taxes. Definitely should’ve thought long and hard about adjusting the program rather than changing the system requirements but I bet they didn’t 

[RichardRocha]

I am Having the same problem with installing my 2020 turbo software 🙃 Did you get it to work?

[RichardRocha]

Same here I did 2016 trough 2019 downloaded software with no problem!

[JLew01]

Those are generic instructions that don't help. Why does the manual install not see all the ram in your system. If I reboot into safe mode it doesn't even see the install. A very unhappy customer.

[NCperson]

@JLew01 what year are you trying to install and do you meet the minimum requirements? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...