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gleuny1
Level 2

install error sorry system doesn't meet minium requirements

2020 home and buisness returns error message after trying to extract. sorry but you system doesnt meet the minimum requirements. memory (2048mb).

i tried on two laptops, both have 2g ram. so that requirnment is meet. one runs win8 the other win10. both same error. this download executable file purchased thru amazon. call turbo tech suport they could not resolwve.

20 Replies
Cass0317
Intuit Alumni

install error sorry system doesn't meet minium requirements

Please see the TurboTax FAQ's below that may help resolve this installation error:

If the issue persists, please see the below link for additional installation options:

I’m having issues installing TurboTax with my CD

gleuny1
Level 2

install error sorry system doesn't meet minium requirements

not resolved, cannot download because this was not a cd and turbo tax download center repeats "woops e hit a snag" everytime i put the key number in. why i turbo tax making downloading software so difficult, you cant file without it

HeatherPLO
Intuit Alumni

install error sorry system doesn't meet minium requirements

Please see the Help Article here.  

 

If the above steps do not resolve the issue, please reach out to us directly at the link here.  This will direct your inquiry to the correct department.  

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
mrdotpc
Returning Member

install error sorry system doesn't meet minium requirements

What help article? I am having the same issue. My system has 6GB of RAM and the installer says the system doesn't meet the system requirements.

CarissaM
Intuit Alumni

install error sorry system doesn't meet minium requirements

You may need to clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try registering again. 

 

Please click this TurboTax Help link for more information. 

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mrdotpc
Returning Member

install error sorry system doesn't meet minium requirements

I have links on all the other stuff.

 

Just not one in the below sentence:

Please see the Help Article here.  

 

Here is not a link in the above sentence.

 

But:

If the above steps do not resolve the issue, please reach out to us directly at the link here

 

Here is a link in the above sentence.

Anonymous
Not applicable

install error sorry system doesn't meet minium requirements

mrdotpc
Returning Member

install error sorry system doesn't meet minium requirements

The link provided goes to a page that says:

TurboTax Support has moved

Cass0317
Intuit Alumni

install error sorry system doesn't meet minium requirements

mrdotpc
Returning Member

install error sorry system doesn't meet minium requirements

So my computer has 6GB of RAM and turbo tax is detecting that it doesn't met system requirements. It is running windows 8.1 and meets all other system requirements. 

 

From looking around the internet it seems this maybe a problem for several of your customers. 

 

Is there a solution other than one that is a general step by step guide that you regurgitate to every problem?

gleuny1
Level 2

install error sorry system doesn't meet minium requirements

the issue is the turbo tax installation package. it should not be rejecting install if insuffient requirenments. ask the tech team to modifiy the package.  If it finds insufficient requirements it should ask you if you wish to continue not prevent you. All machines have the requirements I had no problem using this machine for the last three years with TurboTax went 2gig RAM was required so please have your software technicians fix this before April please

MichelleLO
Intuit Alumni

install error sorry system doesn't meet minium requirements

Unfortunately, here in Community, we don't have access to your system.  The Help Articles posted above by Cass0317 will help resolve a majority of installing issues, but, should you need extra assistance, please reach out to Customer Support via the below TurboTax FAQ:

What is the TurboTax phone number?

@mrdotpc

@gleuny1

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Spirko
Level 1

install error sorry system doesn't meet minium requirements

I'm getting the same error, but I have 8g Ram.

MichelleLO
Intuit Alumni

install error sorry system doesn't meet minium requirements

@Spirko Please follow the steps in the help articles that Cass0317 provided above. 

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