Ineligible for e-filing due to $0 amount in W2 Box 1

[SwangleyTan]

Hi, I am getting an getting a message that my return is ineligible for e-filing due to reason

"One of your W-2s doesn't have an amount in box 1 or the amount is less than $1. If there is an extra W-2 added to the return my mistake, delete the extra form. Otherwise, the return must be filed by mail."

For context, I live in NJ but work in NY, so I received two W-2 forms from my company this year. One of the W-2s lists NJ as the state and contains my total income in box 1. The other W-2 lists NY as the state but has an empty box 1.

Was there a mistake with the W-2 forms my employer sent me? Did I enter in the W-2 forms wrong somehow? Or do I really have to file by mail this year?

Any help is appreciated, thanks!

[VolvoGirl]

If the EIN number in box b is the same and you work in more than 1 state or city, sometimes they will give you another W2 with the extra state information on it and the top part the same or not filled in.  If this is the case, list one W-2 but include both state or local  taxes on it.  It will let you type in more than one line for boxes 15-20.  Don't add the boxes together.  

[SwangleyTan]

Thanks @VolvoGirl !

I also see this post (https://ttlc.intuit.com/community/taxes/discussion/can-anyone-e-file-with-w2-having-0-in-box-1-for-t...) which says that you can still use multiple W-2s, you just fill in the empty box 1 of the W-2 with the amount of $1, which is a small enough discrepancy that it is ok.