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Level 2
July 16, 2020
Question

IND-031-04 Error

  • July 16, 2020
  • 1 reply
  • 9 views

I received the error when filing last night and now Turbo Tax indicates that I owe 0$ instead of the balance it had before the error.  I put all my backing information in before being rejected, it seems TurboTax is giving me credit for the payment, did it go through?  If not, how do I get TurboTax to show that I owe?

 

Thanks,

    1 reply

    Level 2
    July 16, 2020

    I meant Banking.

    Employee Tax Expert
    July 16, 2020

    It depends.

     

    If your return is showing $0, then it sounds like your return was submitted.  

     

    You can try to use the following links to help you check the status of your return.   Be aware, sometimes it does take 24-48 hours for the filing process to complete.

     

    Checking E-File status 

     

    State E-file pending 

     

    Efile submission deadline

     

    If you still have questions about your account, please use the link below to contact us.  

     

    Let the agent know what happened and they will be able to assist you. 

     

    Contact TurboTax 

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