Try clearing Cache using the instructions below:
How To Clear Cache
f you don't have a 1095-A and know you won't be receiving one, you can delete the 1095-A from your return. This will also remove the 8962 and allow you to change your answer to the 1095-A question to No. Here’s how:
- Select Federal from the left menu, then Deductions & Credits
- Scroll down to Medical and select Show More
- Select Start or Revisit next to Affordable Care Act (Form 1095-A)
- As you walk through the questions, you'll be asked if you received a 1095-A. Even if you didn’t receive this form, select Yes
- You’ll need to create a “dummy” 1095-A: enter 0's for the Marketplace identifier and policy number, and $1 for the January amounts
- On the screen Here’s what we have for your 1095-As, select Delete next to the fake form you just entered, then Yes, to remove the 1095-A entry
- Select Tax Tools from the left menu, then Tools, then Delete a form. You shouldn’t see Form 8962 or Form 1095-A in the forms list. If you do see these forms, select Delete next to the name of the form to remove it from your return.
- Select File from the left menu and continue through the process to refile your return.
See additional information in the link below:
Form 1095-A issues
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