turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
getitintoday2018
New Member

How to i switch back to my old profile? Or move things to my old profile? Been rejected three times because i didnt remember my gross from last filing season. Frustrating

I have already filed but when i got rejected i wanted to use my old account sense i remembered my password 

posted
‎June 5, 2019 3:05 PM
last updated ‎June 05, 2019 3:05 PM
0
1
241
Reply
Bookmark Icon
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
LakeyaGL
New Member

How to i switch back to my old profile? Or move things to my old profile? Been rejected three times because i didnt remember my gross from last filing season. Frustrating

In order to find your AGI from last year's return, please follow the instructions below.

https://ttlc.intuit.com/replies/3301618


To fix your rejected return after locating your AGI, you may follow the instructions below.

https://ttlc.intuit.com/replies/6079524

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

‎June 5, 2019 3:05 PM
0
235
Reply
Bookmark Icon
1 Reply
LakeyaGL
New Member

How to i switch back to my old profile? Or move things to my old profile? Been rejected three times because i didnt remember my gross from last filing season. Frustrating

In order to find your AGI from last year's return, please follow the instructions below.

https://ttlc.intuit.com/replies/3301618


To fix your rejected return after locating your AGI, you may follow the instructions below.

https://ttlc.intuit.com/replies/6079524

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎June 5, 2019 3:05 PM
0
236
Reply
Bookmark Icon

Still have questions?

Make a post
Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics
Live Full Service: Taxes Done for you! Get matched with a local tax expert who can do your taxes, start-to-finish, the same day. Start for free!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

ghend17
koeu91
KarenL
embedded_guy
terriwood29-iclo

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started
Manage cookies