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fultranx
New Member

Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

Edge browser opened with a message "When are forms ready?" Something unexpected happened. Try again in a few hours.

I have tried this several times a day for at least a week.  Is there anything wrong with the login screen to Fidelity or should I use the other browser instead of MicroSoft Edge?

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4 Replies
CatinaT1
Employee Tax Expert

Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

Try using Chrome.

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Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

Edge has some issues when used with TurboTax, this may be one.

Try changing your browser to Goggle Chrome and see if that helps solve this problem.

fultranx
New Member

Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

MS Edge window is opened from TurboTax application.  How to instruct TurboTax to open a Chrome window? Thanks!

fultranx
New Member

Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

Never mind. I paste EDGE window login web address to a CHROME window browser.  Data then imported fine.
Thanks!

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