How come is stays i owe 119.97 for fees instead of 79.99 for fed and state taxes. is there really an extra 40 fee to pay with federal rturn?

[xmasbaby0 · Accepted solution]

If you choose to pay your TurboTax fees from your federal refund, it costs an EXTRA $39.99 for the refund processing fee.  You can avoid that by paying your fees ahead of time using a credit card.

[cmistr1974]

Because their commercials are misleading. Free Free Free Free! Except not really.

[allisonweidinger]

Agreed! Super mad about it. Nothing about it is free...

[b9robot01]

I am 7 year customer, this year they screwed me, I will never use again.

[allisonweidinger]

This is my 4th year and I’m on the same page!

[fatgirl123-]

me to and i had a simple 1040ez  and still dont understand y

[fatgirl123-]

said they were gonna charge me 39.99 and charged me 39.99 x 3

[rbvan627]

exactly they screwed me also, but ive told everyone i know thats its not free free free and want to file a complaint

[Diamond]

Its is only free for federal with no deductions being claimed. State is extra

[rbvan627]

well very miss leading. Well after I tell all my employees im sure they will use someone other than the non free turbo tax. I will spread this like wildfire.

[Diamond]

No tax software is free if you own a business or claiming deductions. Credit Karma is free but they are not doing state and the software does not compare to Turbotax software. Goodluck

[kerrymdallas]

Why isn’t it an option before purchasing when checking out ? It would definitely be informative to know that ahead of time .transparencies a good buisiness policy   , I will inform everyone before their miss lead / taken advantage of ..

[xmasbaby0]

It tells you about that fee on several screens ahead of time and you even have to sign an agreement to allow it.

[kerrymdallas]

I agree paying a fee I have no problem with 39.99+2  it’s the extra 39.99 that was not transparent as an option to waiver the fee if using a credit card !!!!! Poor business