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You need to move your online return to the Desktop program. Has she installed the program?
First Save your tax file from online
https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-...
You need to install the program on your computer and move your online return to the Desktop program. You can download the .tax2020 data file without paying for Online and continue in the desktop version see this…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).
You can switch from using online TurboTax to the Costco TurboTax but not the other way around. See How do I switch from TurboTax Online to the TurboTax software?
DID your wife purchase the "Desktop" software (that you are supposed to download and install on your computer)
.......or did she purchase the "Online" software, and it was a repayment for using that?
_____________________
Each has a code, but they are used in entirely different ways.
she purchased the desktop software
You need to move your online return to the Desktop program. Has she installed the program?
First Save your tax file from online
https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-...
You need to install the program on your computer and move your online return to the Desktop program. You can download the .tax2020 data file without paying for Online and continue in the desktop version see this…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).
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