If I enter 0 as the 2019 AGI, this will not be telling the truth? What is the best directive for completing the 2020 tax return?

[joesheilay]

The tax return has been declined twice and I know the correct AGI has been entered.

[macuser_22]

See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618


You can get free 2019 tax transcript from the IRS

https://www.irs.gov/individuals/get-transcript

If you filed late last year there is a good chance that the 2019 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618


You can get free 2019 tax transcript from the IRS

https://www.irs.gov/individuals/get-transcript

If you filed late last year there is a good chance that the 2019 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.

[DoninGA]

The IRS may very well not have the 2019 AGI associated with your name and Social Security number in their database.  The IRS has been very slow to process 2019 tax return so if the 2019 return has not been processed or it completed processing in late 2020 or early 2021, the 2019 AGI will not be available to the IRS.

Entering a 0 (zero) for the 2019 AGI is not lying you are using the best available AGI to get the 2020 tax return e-filed.  If the 0 for the 2019 AGI is also rejected by the IRS then your only other option is to print and mail the 2020 tax return.

See this TurboTax support FAQ for how to print a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[fanfare]

use a different tax software provider and your AGI will most likely be accepted.

visit the IRS at https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

to find truly free filing. Note that some include free state as well.