ID PIN from IRS is 6 digits long but TT field only allows 5 digits...how do I file it keeps getting rejected

[bluemoon]

The IRS ID Protection PIN is 6 digits long; but Turbo Tax Field only allows 5 digits to be entered...how do I file, I have been rejected 2 times already!

[Cynthiad66 · Accepted solution]

If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file. Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.

Most likely you are entering the pin in an incorrect location which is meant for your e-file pin which is 5 digits.

[bluemoon]

Thanks That worked...but now the 2nd question...so now what do I put for my e-fling pin? I know I used one last year...can I use the same one?

[CatinaT1 · Accepted solution]

The IP Pin will change each and every year. This is an Identity Protection Pin.  

You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN. 

[bluemoon]

Thank you for the clarification. That definitely help, now crossing fingers the return gets accepted and no other issues for rejection.

[bluemoon]

Thank you. Resubmitted. Your guidance and response was much appreciated. Crossing fingers it doesn't get rejected for any other reason. 

[bluemoon]

Thank you for your assistance🍻!

[meebuddee]

How do I enter the 6-digit PIN using the desktop TT application?

[DoninGA]

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@meebuddee wrote:

How do I enter the 6-digit PIN using the desktop TT application?

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To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

[ee-ea]

@meebuddee 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/add-remove-6-di...

[meebuddee]

Cannot find the option on the desktop version to go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN.  How do I get there?

[meebuddee]

Got it, thanks!

[DoninGA]

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@meebuddee wrote:

Cannot find the option on the desktop version to go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN.  How do I get there?

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To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

Where are you having trouble following this procedure?  This is used specifically for the desktop editions as was posted by me just a few minutes ago on this thread.

[shaqc]

where do i find "Federal>Other Tax Situations>Other Return Info>Identity Protection PIN" in the TurbroTax 2023 software which I downloaded and am using to do my taxes (i am not doing it online)?? please help as i am not able to find "FederaL..."

[CatinaT1]

Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

1. Log in and open your return ("Take me to my return") 
2. Once the return is open, then go to the Federal Taxes tab. 
3. Subtab Other Tax Situations 
4. Scroll down to Other Return Info. 
5. Choose Identity Protection PIN and Start (or Revisit.) 
6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

Or another way: 

1. Open your return if not already open.  ("Take me to my return.") 
2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
3. In the Tools window choose TOPIC SEARCH. 
4. Enter IP PIN without quotes. 
5. In the selection list highlight IP PIN and click GO. 
6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"