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Sara53213
New Member

I was billed for a State of Wisconsin e-file that I cannot use because it turns out our Federal taxes were filled fraudulently and we had to mail our Federal return.

How do I get my money back?

1 Best answer

Accepted Solutions
SteamTrain
Level 15

I was billed for a State of Wisconsin e-file that I cannot use because it turns out our Federal taxes were filled fraudulently and we had to mail our Federal return.

You go thru this FAQ tomorrow during working hours.

Use the term "Billing issue"   (do not use the word "refund" until you actually get someone on the phone):

https://ttlc.intuit.com/questions/1899263-trying-to-contact-us-or-reach-the-turbotax-support-telepho...

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

View solution in original post

1 Reply
SteamTrain
Level 15

I was billed for a State of Wisconsin e-file that I cannot use because it turns out our Federal taxes were filled fraudulently and we had to mail our Federal return.

You go thru this FAQ tomorrow during working hours.

Use the term "Billing issue"   (do not use the word "refund" until you actually get someone on the phone):

https://ttlc.intuit.com/questions/1899263-trying-to-contact-us-or-reach-the-turbotax-support-telepho...

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

View solution in original post

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