I want to finish to file my taxes, but its asking me to pay for turbo tax deluxe

[mesquitebean]

Did you think you were using a free product?

TurboTax has 2 free products, but it appears you are not in one of them.  By your username above it is indicating "Deluxe Edition". If you are in Deluxe Edition, that is a paid edition.  In Deluxe, the preparation fee is 39.99 for a Federal return and 36.99 for a State return.

The regular Free Edition currently has an Absolute Zero promotion, which is free for both Federal and State returns for filers who can use Form 1040A or 1040EZ.   The Absolute Zero promotion usually expires in late winter, when there will then be a fee for a State return.

Do you need Deluxe because of a situation in your return, such as Form 1040, itemized deductions, HSA, foreign earned income, early distribution from a retirement plan, etc.?

If you don't need Deluxe and can file a simple return using Form 1040A or 1040EZ, you can downgrade to regular Free Edition if you haven't already paid or registered.  Here's how to downgrade:

https://ttlc.intuit.com/questions/1894467-can-i-switch-to-a-lower-priced-version-of-turbotax-online

In addition to the regular Free Edition, TurboTax also has another free product called the FREEDOM Edition (not to be confused with the regular Free Edition).  It has free Federal preparation AND free State preparation. There is no efiling fee.

The Freedom Edition is more fully-featured than the regular Free Edition.  The Freedom Edition can prepare Schedule A, C, D, E, F and enter K-1 that the Free Edition cannot.  It will prepare a Form 1040 return, or 1040A or 1040EZ.

For Freedom Edition a user needs to meet only ONE of these qualifications:

• AGI of $33,000 or less
• or active duty military (including Reservists and National Guard) with a military-issued W-2 and a 2017 AGI of $66,000 or less
• or eligible for the Earned Income Credit (EIC aka EITC).

The FREEDOM Edition is located at the following site:
https://turbotax.intuit.com/taxfreedom

Here's how to switch and start over in Freedom Edition (requires new account at the Freedom website)
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-freedom-edition

[Gahvno]

The person asking the question might have had the same situation as me - we aren't using any "Free" product.  I bought and paid for TT Deluxe from Costco and received the activation key.  I did my taxes and when it was time to file it tried to send me to the Intuit store to pay for the product...again.  The purchase include the federal AND one free state edition. It's free to file the fed and only @20 for the state.  Now I get to play with Intuit.

[Gahvno]

Ok, just so it's out there, I got it figured out.  TT wasn't trying to get me to buy the product, it was simply taking me to the page where I needed to pay the @20 for e-filing the state form.  It was as simply as going through the steps to enter the payment info and just watching what was being charged before authorizing the payment.  It was just the state filing fee.  Admittedly, TT could explain it a little better during the process.  The 2019 edition was much clearer at this point.