I want to cancel turbotax deluxe

[Critter-3]

We can't delete your account, per se. But you can remove the data.   We will keep the username and password you created in case you ever want to return to the website.

If you would like to erase the data you have entered, you can do that by following these directions:

1.     While in your TurboTax Online program (after clicking Continue your return)
Select tools.

2.     Then click on Clear & start over.

3.     On the Are you sure you want to clear your return? pop up screen, if you are sure about clearing all your entries and starting over, click Yes.

4.     Then a new screen confirms you have cleared your entries, click Continue.

All of your entries will now be erased.

[2loretbak]

I want the fee to be free. I made a mistake when entered my information.

[2loretbak]

Please reply

[2loretbak]

Can i change my info to free?

[2loretbak]

cn I change to free?

[ReneeM7122]

Yes, you can downgrade by using TurboTax's clear & start over,  As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online.

1. Sign in and select a topic to continue your return.
2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
3. Answer Yes in the pop-up to confirm.

@2loretbak

[Leslie Arthur Riggins]

I have long had an annual subscription to TurboTax Deluxe.  Now I am 90 years old and my financial needs are far too simple for the Intuit products.  Please cancel my annual subscription--do not substitute some other product.  Thank you, Art Riggins

[DawnC]

To cancel your subscription, simply remove all products in your TurboTax Advantage account:

1. Sign in to TurboTax Advantage.
2. Select TurboTax Advantage on the right side of your screen.
   • If you only see Sign up now, your subscription is already canceled or you're in the wrong account. Use our Account Recovery tool to get a list of all your TurboTax accounts, then sign in under the right account.
3. Select Remove product under each product listed
4. Once all products have been removed, you'll see the Sign up now button. This means your subscription has been canceled.

Tip: If you missed the cancelation deadline for this year's TurboTax product, simply wait until you receive your CD or download, then submit an online refund request within 60 days of receiving your product.     @Leslie Arthur Riggins

[xmasbaby0]

We cannot cancel your Advantage membership for you----you have to do that for yourself.

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

[Leslie Arthur Riggins]

Please cancel my annual TurboTax Deluxe account.

[DoninGA]

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@Leslie Arthur Riggins wrote:

Please cancel my annual TurboTax Deluxe account.

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Only you can cancel your Advantage account - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

[Leslie Arthur Riggins]

I see that a reply to my request requires an email address:  [email address removed].

The reason for my request is my age--90--and I no longer need the complex form of TurboTax Deluxe.

Thank you, L. 

[Leslie Arthur Riggins]

Please cancel my account for TurboTax.  I don't need it any longer.

Thank you, L. Arthur R

[ToddL99]

If you have a TurboTax Advantage account (automatic renewal) take the following steps:

• Sign into your Turbo Tax Advantage account;
• Under Your Product, select to Remove Product.  
• Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.

How do I cancel my TurboTax Advantage subscription?

[buddmann1947]

I want to cancel my subscription.  Please send me the cancellation confirmation.

Thank you,

Lyman Dulin