I used turbotax to file 1065 return, no problem, but the program issues an error when I try to purchase MD, any ideas?

[dennism76]

I tried purchase MD but I keep getting error messages: Hmm... it looks like we’ve hit a slight snag
Please try again or check back in a bit. Ever since 3/8/2024, any ideas?

[CatinaT1]

Are you still experiencing this problem?

Make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

If you still are not able to solve this, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[dennism76]

I followed your suggestions but nothing you provided helped with this issue, just wasted my time.  I tried calling support, but could not get through the automated process.  I ended up preparing my return the old school way, by hand. I will never license another TurboTax product, you lost $55 (for the state return) in revenue this year and lots more in future years,   probably does not matter to Intuit,  but I hope I made my point, your service was terrible.

[recruit307]

i cleared the cashe, but i am still able to pay to add another state.

very frustrating.  called turbotax........no help

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[recruit307]

did not work...had to call Turbotax and the agent had to assist.

[CatinaT1]

Try this:  State install/e-file update loop: State not installed after installation or TurboTax needs to update...