I upgraded to MAX benefits. I am supposed to get access to an expert. I want a reviewal of my federal return. How do I get an agent to review this?

[DoninGA]

Max benefits - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/01/26700

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

[paul-j-heckman]

hmmm ok, maybe i misunderstood the MAX benefits overall.   Looks like I get "priority care" for advice, though it doesn't say how i access this priority care.  But the 'advice' would seem to be just centered around a general question, not that I can actually have someone review my returns...

correct?

[paul-j-heckman]

would you mind assisting on my follow up question?:

hmmm ok, maybe i misunderstood the MAX benefits overall.   Looks like I get "priority care" for advice, though it doesn't say how i access this priority care.  But the 'advice' would seem to be just centered around a general question, not that I can actually have someone review my returns...

correct?

[Wick2]

She called, but I didn't answer in time.  How do I restart the process?