I started my 2020 return with the online Premier version. I purchased the desktop version. How can I transfer the data from online to desktop versions?

michaelspitz77 · ‎February 16, 2021

I have not paid for the online version yet, but did buy and install the windows version. I hope I don't have to re-enter a bunch of data.

xmasbaby0 · ‎February 16, 2021

You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

michaelspitz77 · ‎February 16, 2021

The online version won't let me save the partially completed return to a .tax2020 file. I think this is because I didn't pay for the online version yet. I want to do what-if analysis and save multiple files. So I subsequently paid for the desktop version and I have installed it, but the Import menu does not provide an option from the Online version. So I am still looking for a way to transfer the data I already entered into the online version to my desktop version.

xmasbaby0 · ‎February 16, 2021

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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I started my 2020 return with the online Premier version. I purchased the desktop version. How can I transfer the data from online to desktop versions?