I spoke to the IRS and they said if I didn’t file due to being out of work I would have to pay zero but since I filed with Turbo Tax, they said I owe 375 plus penalties?

[Dolfansv]

How do I file a claim for a mistake Turbo Tax made on my return?

[xmasbaby0]

There are details missing from this story.   If you were out of work and had NO income then you did not have to file a tax return.   If, however, you were unemployed and received unemployment compensation from your state, that unemployment is taxable income.  What tax year are you asking about?  What "other" income -- if any-- did you receive for that year?

[rjs]

You can submit a claim under the TurboTax 100% Accurate Calculation Guarantee if you had to pay a penalty or interest because of an error in the TurboTax calculations. The guarantee does not cover errors caused by incorrect or incomplete entries.

One of the requirements for submitting a claim is that you received an IRS notice saying that you owe penalties or interest. Just being told over the phone that you owe is not enough to establish a claim. You have to send TurboTax a copy of the notice from the IRS as part of the claim.

Go to the following link for more information.

How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee?